Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, LLama Research LLP has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
- Dedicated Channels
- Email: support@llamaresearch.in
- Helpline: +91-9157622470 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form: www.llamaresearch.in/contact
- Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
- Escalation Matrix
- Level 1: Nodal Officer Ms. Vidhi Shah, Email: viddhe.shah@llamaresearch.in, Contact: +91-7208751396
- Level 2: Director / Partner : Karan Shah, Email – karan.shah@llamaresearch.in
Contact No.: +91-8800395987